This option applies to the majority of our participants.
Standard CEU Hours: 2 Standard CEU Cost: $6.00
This option 'only' applies to those participants who will be submitting their certificates directly to NBCC (National Board of Certified Counselors) for license renewal. All others will use Standard CEU Hours.
This course is NOT approved for Florida licensees.
Course Description
This course offers a concise overview of mistake-proofing in the health care profession and identifies the importance of performing tasks accurately in this field. It defines mistake-proofing and discusses approaches to prevent and reduce errors in the work place.
Course Objectives
1. Identify areas of focus for service provider and customer service mistake-proofing.
2. Demonstrate an understanding of “knowledge in the head” versus “knowledge in the world” and how they relate to mistake-proofing.
3. Evaluate the concepts and language of human error including errors of intent and errors in execution.
4. Differentiate between mistake detection and mistake prevention in the work environment
CEU Provider for Quantum Continuing Education Units are approved for Social Workers, Professional Counselors, Substance Abuse Counselors, Marriage and Family Therapists, Nurses and many others!
CEU Discount Plans Learn how you can save with our Online CEUs at only $1 per CEU Hr.